Reviews

Chuck K.
Chuck K.
21:22 27 May 20
2012 Audi A6 – 69,000 miTook car in for check engine light. They diagnosed the most likely cause that required attention but also made it clear that a more upstream problem could be the cause. That diagnosis would cost about $1000 before repairs. Chris took a lot of time to explain this and was very transparent. In the end, the original fix seems to have solved the issue and the cost was reasonable and certainly cheaper than Audi dealership. STRENGTHS: professional and up-front, no pressure sales. Loaner cars available. Will return for routine maintenance.
Marty M.
Marty M.
23:38 27 May 20
Bart and his crew are first rate! I made an appointment as a new customer, showed up. they wrote up the work order, arranged for a loaner, and had me on my way. I had a long list of repairs and maintenance items, so I returned the next day, and they meticulously went over everything they worked on. When I was presented the invoice, it was the same as the estimate..no surprises. I’m really happy to have found them, and I highly recommend them.
PureBuild I.
PureBuild I.
00:18 26 Nov 19
These guys always do what they say for the price they quote. I have been using them for 5 years and will continue to do so.
James F.
James F.
09:58 29 Jan 19
Very happy with the service I received from Bart and his staff. Highly recommend them. Thank you for helping me keep my classic ’85 380se on the road!
Debbie B.
Debbie B.
00:35 25 Mar 20
Bart and everyone at Group One are amazing!Honest, knowledgeable, and professional. I won’t let any other shop work on my car. Highly recommend!!!
Jack G.
Jack G.
04:44 02 Oct 19
Absolutely stunning repair shop. Top quality repairs by master European car tech Bart Lind and his staff. Prices are reasonable for what they provide in service!
Connie G.
Connie G.
20:28 22 Nov 19
I have been coming to Group One for many years, and I have always experienced great service. All repairs were always completed above my expectations. I fully trust Bart and his staff to correctly and timely fix any problem with my Mercedes. In addition, everyone (hi Don!) is very friendly, helpful and courteous. If you need to replace engine and transmission mounts, this is the place to come! P.S. Nice place for an oil change, too!
Timothy C.
Timothy C.
22:15 16 Jul 20
Honest & Fair.Greatly appreciated here.
Aaron P.
Aaron P.
17:26 19 Aug 20
great work great staff ..aaron @FordParts
James W.
James W.
04:10 04 Aug 20
I never write reviews but in this case a Special shout out was much deserved for Groupone Motorworks. I recently moved into town not knowing much about where to take my Mercedes SL500 I reached out and with no obligation on Chris and Barts end they were open to inspect and assist in fixing an issue I was having with my very nice but tricky ABC suspension. Little to no time went by before they had an answer that would solve my issue for a fraction of what the dealership wanted and for what I feel was 100 times better service than I’ve received in a long time. Not only will I trust them for my work going forward but I will have no fears when it comes down to my vehicle getting serviced with them they always provide service at a top notch level. For anyone who reads reviews and has doubts about where to go next, what to do or who to see stop by and give my guys a shot they will not let you down!! Keep it up Groupone you all know how to keep a customer happy again thanks until next time!!
Mindy K
Mindy K
17:16 16 Dec 19
I’m lucky that Group One is so conveniently located near where I live. I feel taken care of when I take my Volvo there. The attention to detail with my car is appreciated, and I really liked that Don took the time to pop the hood before I left to point out the repairs that had been done.
Wil C
Wil C
19:07 20 Oct 20
The staff at Group One were very professional, while adhering my concerns regarding my needed maintenance and automotive repairs. I found then while visiting a friend and working in Tucson for the day. For needed maintenance and repairs, I continue to use them. In addition they must be great at what they do, if I come from Phoenix for service and repairs. 👍💯
Jennie J.
Jennie J.
19:42 20 May 19
I have a 2015 Mini Cooper, and it is hard to know who to trust other than the dealer. This shop did a full diagnostic test just to confirm that while I just brought it in for an oil change, that was indeed all it needed. Great communication and the price was what I expected it to be. I will be going back here.
Mike L.
Mike L.
18:00 05 Jul 19
Just had another fantastic experience.Bart & Don took on an unusual repair for a unique option on my 2007 CLK 500.The part drawing was old an difficult to understand because it didn’t present 360 degree views. They started by acquiring the part that allowed the least expensive solution. The installation was more challenging and therefore took much longer than expected because hydraulic lines for the convertible top and unique trunk release mechanism could be compromised but Bart stood behind his original quote. The repair and my total experience with Bart & Don again exceeded my expectations. I always recommend Group One to all my friends.
Becky B.
Becky B.
16:37 20 May 19
The owner worked with me on the 2 problems my car had. The dealer wanted to charge me a bunch of money. Group One saw the problem from a different perspective. I felt they wanted to fix my problem at a reasonable price. The car STAYED fixed for 2 years until I sold it!
Dennis A.
Dennis A.
00:52 24 Mar 20
I own a 1980 911SC and have been a customer of Group One Motorwerks for 11 years. Bart, Mark and their crew have always treated me fairly and honestly. I have complete trust in their knowledge and workmanship on my car. They have never let me down over these past 11 years. They have kept my 40 year old car in top running shape. I truly recommend them.
Jerry D.
Jerry D.
02:27 21 Jul 20
I’m very pleased with my experience from initial phone contact through to the completion of the agreed upon repairs. Upon pick up the car was clean inside and out. Important under the current conditions. Very professional with updates as they got into the specifics. They communicate and review options and probable outcomes to help make informed decisions. I like their approach.
jeffrey M.
jeffrey M.
22:12 03 Oct 19
I have taken several of my vehicles to Group One automotive. I find them to be extremely professional. Very friendly with highly trained mechanics. My experience with them in the past 12 years has been quite positive. I especially like the no pressure sales tactics with their office staff. That means a lot to me. I will continue to use Group One as long as they are in business and I still have cars to repair. Sincerely, Jeff Martin. Swiss And Martin Quality. Home Products
Allen W.
Allen W.
18:49 06 Dec 19
Group One is that rare business where technical excellence meets customer focus – whatever my Smart needs, it gets addressed perfectly, first time, every time; and, i am treated as if i am their favorite customer, every time.Everything from oil change through brake service to convertible top rebuild has been expertly and professionally handled over many years – Group One receives my highest appreciation and recommendation.
Rob S.
Rob S.
21:19 23 Apr 19
We are loyal Group One clients. They do great work and you can actually talk to the guy who fixed your car. Highly recommend!
Ulises Eduardo Fuentes V.
Ulises Eduardo Fuentes V.
19:20 28 Feb 20
I always take my vehicle here, I’ve never had a problem.
Susy J.
Susy J.
01:33 24 Apr 19
Great service and mechanics. My car is back working like a dream! Love the loaner car program.. won’t go anywhere else
Natalie R.
Natalie R.
18:42 13 May 19
Group One Motowerks is the place to go for top notch customer service, truthful assessment of your vehicles needs, and stellar service! We are full time travelers with a Sprinter van. It is very difficult for us to find someone to work on our make and model and they were more than willing to help us out. They sent a detailed overview to us of everything they looked at and they allow you to approve the work via email. They also allowed us to stay in our van in their lot over night as they were waiting on a part! The price was right for the quality of work and all the staff were engaging and truly cared about the service they did. Highly recommend!
Todd A.
Todd A.
23:56 02 Sep 19
I’ve used a number of different shops to work on my Porsches over the years, but I’ve never had such a wonderful experience until I discovered Group One Motorwerks. Their attention to detail and the craftsmanship they show is absolute perfection. They did the one thing that other shops in town have struggled with, and that’s earn my trust. Before you take your car to another shop, give these guys a call. You’ll be glad you did.
Dustin T.
Dustin T.
07:30 24 Dec 19
Mercedes Benz and other high end autos
Betty C.
Betty C.
16:38 05 Dec 19
Group One Motorwerks diagnosed and fixed my Mercedes slowing issues last year when the dealership could not find the problem. I decided to let them do the Plan B maintenance and was very pleased with service and price. I received a text showing the check list of my vehicle before the call to discuss repairs. Very professional and work completed timely. I will definitely use in the future and encouraged my friends with BMW and Mercedes to go to Group One.
Melissa W.
Melissa W.
00:42 22 Oct 19
I found Group One Motorwerks on Google after receiving an outrageous estimate on my 2011 MINi Cooper S Convertible from MINI of Tucson. I had an engine light on the dash, that was later discovered to be a faulty temperature control module. Everyone I encountered at Group One Motorwerks were very friendly and professional. They provided me a written estimate for the original problem I came in for; and also for an oil service and brake flush (regular maintenance items that were soon to be due for my MINI). Never did I feel pressured to get any additional work done – no high pressure sales – only knowledge of my available options. I did select to have all recommended services preformed. They were able to take my car in the very next day and communicated regularly on the progress and completion times. All 3 items I had done by Group One Motorwerks were LESS than what I would have paid to MINI of Tucson. So, if you need repairs and/or service I HIGHLY recommend Group One Motorwerks for their professionalism, excellent service, great communication and fair/reasonable pricing.
Joe J.
Joe J.
21:03 15 Oct 19
I’m in the market for a Porsche 911 so I called and spoke with Bart the owner. He was very helpful on what to look for and what they could offer in inspecting my potential purchase. Hopefully will see them in the future
Nancy K.
Nancy K.
17:14 17 Jul 20
Great service!
Margaret H.
Margaret H.
02:25 13 Feb 19
We needed work on our ‘04 sprinter while we were traveling and they helped us out quickly! And, when we got paranoid about a potential problem after driving further away, the owner troubleshot the problem with us over the phone. We really appreciate their work!!
Traci S.
Traci S.
18:50 07 Apr 20
I can’t say enough of how great it was to work with Group One Motorwerks. They worked on my mini in a quick and efficient manner. They identified problems and let me know and quoted exact prices to get it fixed. I’m so happy with what they did and will always recommend them. You guys are awesome!! Thank you so much!
Lew S.
Lew S.
21:50 03 Sep 19
Bart Lind and his people are outstanding. They have been servicing my Porsches and BMWs for years. Their quality workmanship is consistently excellent, they are honest and fair along with being easy to work with and highly service oriented. They are not a discount shop but in a whole lot of ways I have always felt I received what I paid for. Even though I now live on the far N/W side and their location is not as convenient as it used to be; there is no where else I would I would take my higher end vehicles to. Thank you Bart and Concept One for a long history of work well-done.
Jean M.
Jean M.
23:50 13 Oct 19
Group One Motorwerks attention to detail, prompt service, and knowledgeable customer service reps and mechanics have earned my trust and repeat business!
Evelyn L.
Evelyn L.
19:27 25 Mar 19
Wouldn’t trust my vehicle with anyone else.Thank you for the loaner and the outstanding service you have provided on all my vehicles over the years.
John H.
John H.
23:35 06 Dec 19
Great communication about progress with repairs and concerns. They even washed and vacuumed my car for me before returning it! Highly recommended for needed work done on your Porsche or any other car for that matter.
Mark O.
Mark O.
00:46 01 Sep 20
Group One has worked on my 2011 Z4 for 6 years and I couldn’t be more pleased and satisfied. I heartily recommend their services without any reservation.
Frank S.
Frank S.
15:19 05 Feb 20
I have depended on Group One Motorwerks (GOM) for the care and maintenance of my Porsche for over four years. I have never been disappointed. In fact, I have more trust in GOM than in the local Tucson Porsche service department. I recommend GOM to all owners of German vehicles. GOM service technicians are well trained and experienced. GOM is also a authorized Porsche service center.
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