Bart, Bob, and Polly are awesome to work with. The car is always ready when they say it will be ready, with advance notice they have free loaner cars. Most importantly, they know what they are doing – my 2008 BMW 535i with 115,000 miles is like new. My wife is equally happy with how well they are taking care of her 2002 MBZ C240! Finally they have a very nice, super clean waiting room and rest room with excellent coffee, the day’s paper, and a nice TV!