Michael F.

Stellar shop, great customer service, high integrity, and very thorough. Bart and his team are really great to work with. I have an older 5 series and wanted my car looked over prior to a 1500 mile road trip. Not only did they give the car a thorough look over and prep it for the road trip, but the car ran and performed beautifully on the trip. Their prices are still well below the dealer and their service and professionalism is well above. They have a great customer lounge area and don’t try and overcharge or perform unnecessary work on vehicles. I took my car to another shop in town for a vehicle inspection and they gave me a estimate with $5k in “repairs”. Needless to say 3 months later the vehicle is still running fine and none of these “repairs” were performed. The only reason I didn’t have these repairs done was because Group One was honest enough to not do work that wasn’t needed on my car.When it comes to vehicle maintenance I would rather pay more once for quality work and peace of mind than find the lowest bidder and hope they know what they are doing. What’s great is compared to a dealer and most of the european specialist shops in town Group One is on par if not slightly less for most of their work.I have had nothing but good experiences here and would recommend it to anybody looking for work on the vehicles they service.