Best in town, as far as I’m concerned. I’ve been taking my Mercedes to Group One since I purchased it in 2009. They came highly recommended to me by a friend who is a BMW aficionado. The service has always been fantastic, and I find the pricing to be reasonable. As far as the negative review goes, I have never experienced anything like that. In fact, when I took my car in for a routine service, they noticed that the new brakes they’d put on my car a month before were quite noisy and replaced them for me without me even asking. I would suggest that Debbie L. either meant to review another shop, or works for another shop in town. Long story short, Group One has always done a wonderful job with my car, and I would highly recommend them to anyone.