These guys are amazing and absolutely the best in customer service, vehicle/parts knowledge, and turn around time I have ever experienced. Best of all, they offer the same services as the BMW dealership at a much lower price, not to mention the general sense they (Bart) actually care about getting you up and running as quickly as possible. I made an inquiry on adding a “sports version” of a part on my Z3 (which the dealership suggested I upgrade) and Bart informed me that it was not necessary to upgrade as the current model I had was equivalent to the item the dealership was pushing me to get. That said, Bart mentioned that he did not like selling people stuff they didn’t need…and that was refreshing to hear! A specific example of the pricing difference for Group One compared to the BMW dealership involved a small oil leak that I couldn’t actually see, but could certainly smell in the cabin while driving. The BMW dealership’s estimate was insane so I put it off and I’m glad I did. Group One performed the repair for $1,000 LESS than the estimate from BMW. If you’ve had bad luck with other automotive establishments, or just want to try a new place, I HIGHLY recommend these guys!