Cars, much like the people that own and drive them, are each very different.
By that, I mean – not every vehicle we see has had the same care and consideration. We also have very different kinds of vehicle owners. Some will, without question, want every possible detail addressed – even if it isn’t related to how the vehicle runs and drives. Others care to do, and have done, the bare minimum possible to keep the vehicle operable. Most are somewhere in the middle. That said, we try to tailor repairs and services to best fit the client and their vehicle. Most 10 year old vehicles are not perfect, and we don’t feel the need to make them so, unless of course requested. My favorite example is front-end bushings. Will a vehicle of this age show signs of wear? Of course. The question really is, are they still serviceable? Are they symptomatic? Are they causing tire wear or front-end vibration? If the answer is no, then we note it within our vehicle history and monitor them on our next visit. I’ve often found other shops will hard sell such an item that may still have life in it. The same goes for service versus repairs. If we are working within a budget (which, we usually are), and there are pressing repairs, we will address them first. In most cases, postponing service items will not leave a vehicle and its owner on the side of the road. It makes sense to us. If it does to you – call or stop by.